Terms and Conditions of Enrolment for School Holiday Programs
Sick Children Policy:
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Please do not send ill children! By ill we mean fever, coughing, runny noses (clear, yellow or green) or generally unwell. Fever is classified as 38 degrees. We require children to use hand sanitiser or clean hands using soap and water when entering our classes.
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We will credit any missed sessions due to illness. However, if you send a sick child and we have to call you to collect them, NO credit or refund will be offered for that day's sessions
Session times and costs
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Our school holiday workshops run for two, three-hour sessions (9.00 am - 12.00 pm and 12.30 pm to 3.30 pm) at our Turner Baptist Hall premises, 17 Condamine Street, Turner.
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Fees may change from time to time - see current program. Fees include all materials used in class, morning or afternoon tea and GST.
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Children staying for a full day are supervised for the half hour lunchtime change-over period FREE of any extra charge.
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Children staying must bring their own lunch.
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Sibling booking discounts available
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Late pick up may be offered depending on staff availability. Please contact us before the program begins - not on the day of the class.
Enrolment confirmation, payment and cancellations
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Classes may be cancelled should there be insufficient numbers. If the class is cancelled, your child will be offered a credit for another workshop or fees will be refunded.
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Prompt payment by direct debit secures your place in the activity.
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An invoice will be sent with bank details for direct debit payments and is payable prior to the class start.
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Enrolment is not confirmed until payment is made.
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We want your child to have an enjoyable art experience. If your child is unhappy for any reason, please let us know immediately so we can work with your child - no matter how small the incident may seem. Sometimes friends fall out of favour with each other, sometimes a child may make a hurtful or unwitting comment that will upset your child. This type of behaviour is not part of our artKids art agreement with the children and we want to know about it so we can address it.
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If you do choose to cancel your child’s enrolment within the seven days prior to the class start, we are happy to refund the fee less a $55 administration fee - we prefer happy students and happy parents but do need to cover our costs.
Drop off and collecting children
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Drop off is no earlier than 8.45 am as our teachers are setting up. If you need to drop your child earlier, please contact us to see if we can arrange supervision. This is an extra cost that will be covered by the parent.
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Pick up is either 12 pm for the morning session, or 3.30 pm for the afternoon session. Please collect promptly as we need to clean equipment and set up for other classes.
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If you are running late, please call us and let us know.
Children with learning needs policy
We aim to be inclusive and find that art is a great way for children with learning needs or from different countries to express themselves. However, we are passionate artists firsts, educators second and not special needs educators. We are more than happy for parents, carers or support workers to attend our classes with a child if the child will not settle without you.
Over the past 10 years, it has been our experience that children on the Autism Spectrum who are not previously known to us through our term program, do not cope well with a full day. This has been for many reasons including not coping with a new place, not coping with other students, not coping with noise levels, separation anxiety, perfectionist tendencies, etc. We are happy for you to enrol your child in half day sessions only initially and work towards a full day. Please call us to discuss.
Please complete the Safety Form as part of the Enrolmy booking process BEFORE attending the class. There are additional questions relating to children's learning needs. We will work with parents and children to aim for an enjoyable art experience for all students in our class, however, should your child’s learning needs and behaviour take our teachers away from the bulk of the class, we may request you come and assist or take them home. In such instances, if it is within 30 minutes of the class starting, we will credit or refund. If it is past 30 minutes, no credit or refund will be given.
Parents and carers are more than welcome to stay to settle children and leave when they are ready, however long it may take. Please do not feel embarrassed - some kids take longer to settle than others and that is fine with us. However, if we feel your presence is prolonging the settling process - that is, your child is OK and you are not (!), we'll assist you to leave in a staged approach. :)
Privacy
Any personal and medical information you supply to artKids Canberra will not be disclosed outside our artKids Tutors and Assistants without your express consent, except where required by law. artKids Canberra will, from time-to-time, email parents and carers of students and past students for marketing purposes, and always with the option to unsubscribe from our contact mailing list should you wish.